Privacy Policy for The CargoSure
Last Updated: October 23, 2025
This Privacy Policy describes how The CargoSure (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website thecargosure.com (the “Site”) and use our vehicle transportation and logistics services (the “Services”).
1. Information We Collect
We collect information that you voluntarily provide to us when you express an interest in obtaining information about us or our Services, such as when you request a quote or contact us.
The personal information we collect may include the following:
Contact Information: Your full name, email address, and phone number.
Shipment Details: Pickup and delivery addresses, and information about your vehicle (such as the year, make, and model).
Communications: Any information you provide when you communicate with our customer support team.
2. How We Use Your Information
We use the information we collect for various business purposes, including to:
Provide Our Services: To provide you with a shipping quote, book your transport, and manage the logistics of your vehicle shipment.
Communicate With You: To send you service-related notifications, such as booking confirmations, pickup and delivery updates, and other transactional messages.
Provide Customer Support: To respond to your inquiries, questions, and concerns.
Send Marketing Communications: To send you marketing and promotional messages (including via text message) if you have provided your explicit consent to receive them.
3. SMS/Text Messaging Policy (A2P Compliance)
This section specifically governs our SMS (text message) communication practices. By providing your mobile phone number and opting in to our text messaging service, you consent to receive text messages from us.
Consent: We will only send you promotional or marketing text messages if you have provided your express written consent (e.g., by checking a box or submitting a form). Standard service-related messages (like delivery updates) are sent as part of our core service.
Message Frequency: Message frequency will vary depending on your shipment status and preferences.
Fees: Message and data rates may apply. Check with your mobile carrier for details.
Opt-Out: You may opt out of receiving text messages from us at any time. To stop receiving all text messages, reply STOP to any message you receive from us. You may also receive a final confirmation text confirming your opt-out.
Help: For help or information, reply HELP to any message you receive from us.
Your Privacy: We are committed to protecting your privacy. We will not sell, rent, or share your mobile phone number, opt-in data, or any consent for text messaging with any third parties or affiliates for their own marketing or promotional purposes.
4. Sharing Your Information
We do not sell or share your personal information with third parties for their marketing purposes. We may disclose your information in the following limited circumstances:
Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as the licensed and insured motor carriers (drivers) who transport your vehicle. These providers are contractually obligated to protect your data and are prohibited from using it for any other purpose.
Legal Obligations: We may disclose your information if we are required to do so by law or in response to a valid legal request, such as a court order or subpoena.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Crucially for A2P compliance: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, please remember that no method of transmission over the Internet is 100% secure.
6. Your Privacy Rights
Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, please contact us using the information below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this policy will indicate when the latest revisions were made. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
The CargoSure support@thecargosure.com 888-388-6618